Contact Us

This page lists the official customer support and business identity details for Pluom. These details match the footer and policy pages.

OUR IDENTITY

Legal Business Name: 10425 SW 118TH AVE, LLC
Store Name: Pluom
Physical Business Address: 7750 SW 117TH Ave Ste 205 Miami, 33183 United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM EST. These hours align with our Monday-Saturday order handling schedule for shipment questions, return requests, payment questions, and bath pouf product support.

HOW TO REACH US

Current Support Email: support@pluom.shop
Business Phone Number: +13214630293

When contacting us about a bath pouf order, include the order number, checkout email, product name, color, package quantity, and a clear explanation of the request.

BATH POUF QUESTIONS

Customers can ask about mesh texture, color, hanging loop, pack quantity, drying guidance, personal-use care, package contents, and return eligibility.